Who I am

This site is run by Monty Gordon, a sole trader trading as MG Digital Services, based in London, United Kingdom. I'm the data controller for the personal data this site collects. Contact me at monty@mgdigitalservices.uk.

What this site collects

Visit statistics. I use Cloudflare Web Analytics to count visits and see which pages are read. It doesn't use cookies or track you across other sites.
The web chat. If you use the chat, your messages are handled by Voiceflow, the platform the chat runs on, so it can answer you. If you give your name, business, website, email or phone number, they're sent to me so I can get back to you. The chat keeps your conversation in your browser's local storage so it carries on between pages.
Booking a call. If you book the free audit, Calendly handles the booking and the details you enter, and the call takes place on Google Meet. Calendly sets its own cookies on the booking calendar.
Email. If you email me, I keep the conversation so I can reply and follow up.
Security. Cloudflare protects the site and may set a strictly necessary security cookie to block bots and attacks.

Why I use it

To answer your enquiry and run the audit you asked for (steps you've asked me to take before any contract), and for my legitimate interest in running a secure site and knowing which pages are useful. I don't sell your data, and I don't add you to a mailing list.

How long I keep it

Enquiries and emails for as long as we're in touch and up to 2 years after, unless we work together - then for as long as the law needs me to keep business records. Chat transcripts are deleted from Voiceflow within 12 months.

Who else handles it

Cloudflare (hosting, security and visit statistics), Voiceflow (web chat), Calendly and Google (booking and the call), and Google (email). Some of these providers process data outside the UK under appropriate safeguards.

Your rights

You can ask to see, correct or delete your data, or object to how I use it - email monty@mgdigitalservices.uk. If you're not happy with my answer, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This site doesn't use advertising or analytics cookies, so there's no cookie banner. The only cookies are Cloudflare's security cookie and Calendly's cookies on the booking calendar. If that ever changes, this page and a consent banner will come first.

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